Refund Policy
At Swarajya Weaves, we want you to feel confident and secure while shopping with us. This refund policy explains how and when refunds are provided for our handcrafted sarees and products.
When Can You Get a Refund?
Refunds may be issued if:
- We receive your returned item and verify its condition.
- You cancelled your order within 24 hours before it was shipped.
- The item arrived damaged, defective, or incorrect.
How Refunds Work
- After inspecting the returned product, we’ll notify you about the approval.
- Approved refunds are processed within 7–10 business days.
- Refunds are sent to the same payment method used during purchase.
Please note:
- Shipping charges are not refunded unless the return was due to our error.
- The time it takes for money to appear may vary depending on your bank or payment provider.
What Cannot Be Refunded
- Customized or personalized products.
- Final sale or clearance items.
- Gift vouchers or discount bundles.
Damaged or Wrong Items
If your order arrives damaged or not as described, you can request:
- A full refund, or
- A free replacement.
We may ask for photos or videos to confirm the issue before processing.
Refund Alternatives
Instead of a direct refund, you can also choose:
- An exchange for another product, or
- Store credit for future purchases (if available).
Shipping & Delivery Notes
- Orders are processed within 3–5 business days and delivered in 7–10 business days, depending on your location.
- Delivery timelines may vary due to festivals, logistics delays, or unforeseen circumstances.
- Returned items must be shipped back in their original packaging and condition.
Contact Us
For any refund or return assistance, reach out to us:
Swarajya Weaves Customer Care
Address: No. 161, 12th main Nagendra block girinagar bangalore 560050
Email: swarajyaweaves@gmail.com
Call : +91 – 7411779192
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